Qualified Engineers, trained Technicians and experienced Mechanics are the lifeline of ACE’s Service Department. It is precisely these dedicated individuals who ensure that our entire fleet of Rental Equipment is always kept in excellent working condition and running smoothly across the Arabian Gulf countries.
After all, we only get paid, when the equipment is working on site!
This knowledge and expertise gives our clients the confidence that all equipment supplied by ACE is in reliable hands. Moreover clients bring in their other machines for repair and maintenance work.
Our Senior Workshop Superintendent has been servicing petrol (gasoline) and diesel engines since the past 27 years. Having worked on Caterpillar, Cummins, Deutz, Hatz, Volvo and Kubota engines, to name a few, he can diagnose and attend to engine troubleshooting in a jiffy.
Our Senior Electrical/Electronics Technician has been 'in the circuit' and maintaining our Control Panels for the past 15 years. He has often decoded German and Italian wiring diagrams and in some cases, improvised them to suit our harsh Middle Eastern site conditions.
These longstanding employees, together with twenty-four (24) experienced Machine Operators, attend to mechanical and electrical issues, pneumatic and hydraulic systems fitted onboard our shotcrete robots, gunite machines, pneumatic screed conveyors, spray plaster machines, concrete pumps, grout plants, and dredging pumps.
With periodic factory visits and training programs being conducted by our principals and partners from Europe, Canada, and the United States, ACE staff are Factory Trained with hands-on, shop floor experience. This exercise not only empowers us with the knowledge of assembling the equipment as per the manufacturer’s guidelines but also provides an insight into critical components and their functions.
Often enough, we tweak the equipment on engines and critical components, making them adaptable to Middle Eastern climatic conditions and site requirements, whilst bearing in mind the local OEM support available.
ACE invests in these factory training programs in order to execute periodic maintenance on its own Rental Fleet, as well as, offer professional repair services to our clientele. Moreover, we are then qualified to conduct On-Site Training for our clients across the region.
